Transportation Professionals Advisory Committee (TPAC)
TPAC was formed to provide input and advice to the Access Services Board of Directors on operational and policy issues regarding Access Services' ADA and CTSA services. The Committee consists of 15 voting members comprised of transit, paratransit, and social service transportation professionals representing all regions of Los Angeles County. Members are approved by the Access Services Board of Directors according to criteria that ensures the committee represents the public transportation community in Los Angeles County. Read more
Community Advisory Committee (CAC)
The CAC was formed to provide input and advice to Access Services concerning operational policy issues for Access Services transportation program and to make recommendations to the Access Services Board and staff concerning the Access Services transportation program. CAC members are individually appointed by members of the Access Services board. Read more
Quality Services Subcommittee (QSS)
The purpose of the QSS is to monitor the quality of service of Access Services and to make comment and recommendations.
Every year the Access Services Community Advisory Committee (CAC) appoints persons to its Quality Services Subcommittee (QSS). QSS members serve a one year term and meet at least once every three months in either downtown Los Angeles or in El Monte at Access Services headquarters. Read more
Service Animal Subcommittee
The Service Animal Subcommittee was formed to provide input and advice to Access Services with regard to issues related to the transport of service animal users and their service animals. The Service Animal Subcommittee meets quarterly and is open to the public.
Complaints Process Modification Subcommittee
The Complaints Process Modification Subcommittee was formed by the Community Advisory Committee to make procedural changes to the complaints process, enabling the Customer Care Center to conduct more thorough investigations and trend analysis to both proactively resolve issues and play a larger role in improving Access Services.