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Access Services
Access Services

Access Services is dedicated to providing excellent quality service to all of its riders.  This is reflected in both our mission and vision statements -

Mission Statement - 

Access Services promotes access to all modes of transportation and provides quality and safe ADA paratransit service on behalf of public transit agencies in Los Angeles County.

Vision Statement -

Access Services serves the community as the leader in promoting accessible and innovative transportation solutions.  We accomplish this vision by:

Providing quality, efficient, safe and dependable ADA paratransit service.

Leading the national dialogue as an advocate for universal access to transportation.

Partnering with other entities to secure alternate funding sources and legislation that expands transportation options.

Riders' Code of Conduct -

No eating, drinking or smoking on vehicles.

No riding under the influence of alcohol or illegal drugs.

No weapons or firearms on vehicles.

No abusive, threatening or obscene language or actions toward drivers, passengers, or other Access employees.

Must maintain acceptable standards of personal hygiene.

No deliberate fare evasion.

No operating or tampering with any equipment while on board an Access vehicle. This rule includes operating a hydraulic lift and attempting to remove wheelchair "tie-downs."

No radios, cassette tape players, compact disc players or other sound-generating equipment are to be played without the use of earphones aboard the vehicles, except electronic devices used for communication by the rider.