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Access Services
Access Services

What We Are Not

We are not the same as your local city Dial-A-Ride, which can sometimes be less expensive than our service.

We are not like a private taxi, because we must be called a day in advance, and your ride may be shared with other Access riders.

We are not the same as the bus, which has a fixed route and schedule. Riding the bus allows for more flexibility because you don’t have to make a reservation a day in advance.

We are not a medical transportation service. If a customer’s medical condition prevents them from independently navigating public transit systems such as Access Services, we strongly recommend that a Personal Care Assistant accompany the customer. Personal Care Assistants do not have to pay a fare on Access Services.

For other transportation options, see page 33 or call Access Customer Service: 

1.800.827.0829  
TDD 1.800.827.1359

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