The Americans with Disabilities Act (ADA) requires transit agencies to provide paratransit services to people with disabilities who cannot use the fixed route bus or rail service (also known as mainline service). Paratransit service must be provided within 3/4 of a mile of a bus route or rail station, at the same hours and days, for no more than twice the regular fixed route fare. Complementary paratransit service is not required to complement commuter rail and commuter bus services, since the ADA does not require that these services provide complementary paratransit service.
According to ADA regulations, an individual residing outside of the area served by Access is eligible for complementary paratransit service as a visitor during any 12-month period.
For more information, regarding Visitor Status, contact your ADA paratransit system. You may ask Access to send your ADA eligibility information to an out-of-area paratransit provider.
Orange County
OCTA (Access Paratransit):
550 S. Main Street
Orange, CA 92868
714.560.5956
Anaheim Senior on Wheels Program:
Downtown Community Center/Anaheim Senior Center
250 E. Center Street
Anaheim, CA 92805
714.765.4510
San Bernardino
Omnitrans (Access Paratransit):
800.966.6428
East Valley: Omnitrans
1700 W. Fifth Street
San Bernardino, CA 92411
909.383.1680
West Valley: Omnitrans
4748 Arrow Highway
Montclair, CA 91763
800.990.2404
Ventura County
Gold Coast Transit Service (Access Paratransit):
Ventura County Transportation Commission
4036 Adolfo Road
Camarillo, CA 93012
888.667.7001
800.448.6133
Oxnard and Port Hueneme: 805.487.4222
Ojai and Ventura: 805.643.3158
Hearing Impaired: TDD 711 (California Relay Service)
VISTA Santa Paula Commuter Bus and Dial-A-Ride:
Ventura County Transportation Commission – VISTA
950 County Square Drive, Suite 207
Ventura, CA 93003
805.933.2267
888.667.7001
Thousand Oaks ADA:
City Hall / Civic Arts Plaza
2100 Thousand Oaks Boulevard
Thousand Oaks, CA 91362
805.375.5467
Riverside County
RTA Intercity:
Riverside Transit Agency
PO Box 59968
Riverside, CA 92517
800.795.7887
Riverside Senior / Disabled Dial-A-Ride Service:
Riverside Transit Agency
PO Box 59968
Riverside, CA 92517
800.795.7887
Riverside Dial-A-Ride Plus:
Riverside Transit Agency
PO Box 59968
Riverside, CA 92517
800.795.7887
Corona Dial-A-Ride:
Corona City Hall
400 S. Vicentia Ave.
Corona, CA 92882
951.734.7220
Banning Dia-A-Ride:
Banning Community Center Pass Transit / Dial-A-Ride
PO Box 998
Banning, CA 9220
951.922.3252
Beaumont Dial-A-Ride:
City of Beaumont
550 East 6th Street
Beaumont, CA 92223
951.769.8530
Northern San Diego County
San Diego Metropolitan Transit Systems:
San Diego Metropolitan Transit Authority
*If you plan a trip into the northern area of San Diego County, the trip will need to be booked with the North County Transit District (NCTD). NCTD has its own paratransit system known as NCTD LIFT.
North County Transit District (NCTD):
ADA Administrator
810 Mission Avenue
Oceanside, CA 92054
760.966.6500