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Access Services
Access Services

How to Pay for Your Ride

Your one-way fare is based on the distance you travel. Please see the Fare Card in your Welcome Packet for current fares. You can also find fare information online at accessla.org. 

Cash: You can pay in cash— exact change only, please. (Drivers cannot make change.)

Credit/Debit Card: Customers can pay their fare with the following major credit cards – VISA®, MasterCard®, or Discover®. Customers may also use debit cards to pay for their fare..

Coupons:  You can use convenient Access coupons. Available in booklets of 10, you will find current prices on  your Fare Card. There are two kinds of coupons: 

  • Base Fare coupons are for trips up to 19.9 miles.
  • Plus Zone coupons are for trips of 20 miles or more. You can use Plus Zone coupons by themselves or you can combine a Plus Zone coupon with a Base Fare coupon.

Access Rider ID Card: If you have activated the pre-paid feature of your card and loaded funds on it, simply hand  your card to the driver upon boarding the vehicle. The driver will then swipe and return the card to you and the fare will be debited from your card.

To Order Access Coupons by Mail:

  1. Write your Access Rider ID Number on your check or money order.
  2. Send your payment and a self-addressed, stamped envelope to:
    Access Coupons
    PO Box 5728
    El Monte, CA 91734

It will take 7 to 10 days to receive your coupons. (If your check is returned, you will need to send a money order to replace the returned check. The money order must include an additional $10 to pay for the returned-check charge. Access will not fill any request to purchase coupons unless the outstanding balances are paid.)

To Order Access Coupons online:

  1. Visit accessla.org, select “Riding Access” and then “Coupon Books.” Follow the instructions provided. 

To buy Access coupons in person, visit one of the following local transit agencies:

Pomona Valley Transit Authority         
2120 Foothill Blvd., Suite 116
LaVerne CA 91750
Mon-Fri, 9am-4:30pm
909.596.7664
  • Cash or money orders only, no checks

 

City of Santa Fe Springs
Finance Center
11710 E. Telegraph Rd.
Santa Fe Springs CA 91670
Mon-Thur 7:30am-5:30pm
562.868.0511 

  • Cash or money orders only, no checks
  • Call in advance for orders of 10 or more
  • Closed on government holidays

City of Azusa Buss Pass Window
740 N. Dalton Av.
Azusa CA 91702
Mon-Thur, 8:30am - 3:45pm
626.812.5140

  • Cash, check or money orders

 

The Access administrative office in El Monte also sells coupons, but only by appointment and in amounts of $500 or more.  Call 213.270.6000 for information.

Please note that Access coupons are not refundable, unless the rider is deceased.  

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